Chocolatebox Photography » Documentary Family Photography Louisville, KY

FAQ

SO WHAT HAPPENS AT THE PRE-SESSION CONSULTATION?

This is where the excitement starts! We get to sit back, relax and talk about what we can do to create the ideal session for you. When you book any portrait or documentary session, we want to know everything about you, your kids, your family, your house, your style – EVERYTHING! We will talk about clothes, and we would love to see images of your home so we can talk about certain wall spaces and plan for something that fits you.  When your session day arrives, we’ll have a plan so everything goes smoothly–which means LESS stress for you.

 

WHAT IS THE DIFFERENCE BETWEEN A REGULAR SESSION AND A MINI SESSION?

The two sessions offer different options depending on what your budget is, how customized you want your session to be, and who you would like to photograph your session. Please see our “Investment” tab for more detailed pricing information.

 

A REGULAR PORTRAIT SESSION is a fully customized session for the entire family with intricate attention to detail regarding the design and planning of your session. Platinum sessions are full sessions by our principle photographer, Natalia Bishop and offer 30-40 images for you to review and purchase from. You may also choose to add on digital files, albums and wall art with “Create Your Own Collection.”

A MINI SESSION is a shorter (20-30 mins), but still complete session of baby or child only.  Mini sessions are photographed by Natalia and offer 15-20 images for you to review and purchase from. You may also choose to add on albums and wall art with “Create Your Own Collection.”  They are prefect for clients who are on a strict budget.

 

WHEN DO I GET TO SEE THE IMAGES?

You will get to see your images projected larger than life in a slideshow set to music during your Viewing  & Ordering Appointment 2 weeks after your session. With a portrait/documentary session, we will help you with all of your final decisions on images and products that we have custom designed just for you. And remember those snapshots of your home you sent us? We can show you what your images will look like right on YOUR wall! This is one of the best parts – so please feel free to bring as many people as you would like. But don’t worry! If family lives out of town, a gallery of your purchased images can be posted online for them to view following the ordering appointment. If you selected a mini Session, in addition to your Digital Collection purchase, you will have the option to order wall size images and/or albums should you desire. Or you may simply print on your own after we upload your images to our easy, self-order online lab.

 

CAN I BRING MY OTHER KIDS TO THE ORDERING APPOINTMENT?

Of course you can! Children are welcome, BUT if you would like a chance to relax and concentrate on the beautiful images and products that we will create for you, then you might want to arrange childcare. Or we can schedule your appointment when your children are in school.

 

WHAT IF I ONLY WANT A FEW SMALL PRINTS?

What we are is a full service, high quality studio. Natalia spends an unlimited amount of time on your session from photography to post processing, and then provides you with the highest quality images to choose from. If you want gift prints only, we recommend you book our mini sessions and invest in smaller digital files so you can print the files how you like up to 8 x 10 in size.

 

WHAT KIND OF INVESTMENT DO MOST FAMILIES MAKE?

Most of our clients invest anywhere from $700 to $1100 on their sessions. However, everyone’s needs are different – some spend a little more and some spend less. Clients who select our mini sessions typically invest under $500.

 

WHY CAN IT BE SO EXPENSIVE?

Quality, custom photography by a highly trained portrait artist is not for everyone, and takes an enormous amount of time and creative commitment. We are priced in order to continue the premier service we provide to our clients. For example, there are discount stores, department stores and boutiques. We are the “boutique” of photography studios with a fine art product and service that comes with this business model.

 

WHEN DO I GET TO BRING EVERYTHING HOME?

Quality takes time, so please allow 4 weeks from your order date for completion of your order. Custom designed albums and orders with framing will take longer. But we promise you it’s worth the wait!